SHOPIFYTRADELAYER
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TradeLayer support
Find help with theme setup, billing questions, access rules, and pack-pricing behavior in TradeLayer.
Best first checks
- Confirm the app is installed in the intended Shopify store.
- Confirm the embedded admin opens successfully and billing state is active if required.
- Confirm the app embed and relevant theme blocks are enabled in the live theme.
- For storefront issues, capture the theme name, page URL, and screenshots of the unexpected behavior.
Contact support
Email support@vervemediagroup.com with your store domain, theme name, and a short description of the issue.